Students and Parents,

If this is your first time creating a ticket, be sure to login using the student's school email address (first_lastname_gradyear@nobl.k12.in.us). After creating your first ticket, you can login using lunchcode/student ID or email address with Canvas password.

You will receive an email from Sherpadesk (ex. <3gik04b.3dhiz6@app.sherpadesk.com>) confirming your ticket. You can use this email to continue the conversation regarding your ticket. Please create separate tickets for new concerns.

Canvas Web: Save Password

1. Ensure "Block Pop-ups" is turned off by going to iPad's "Settings" - Select "Safari" - turn off "Block Pop-ups"

2. Go back to iPad's "Settings" - Open "Passwords & Accounts", turn on "AutoFill Passwords"

autofill.jpg


2. Open "Canvas Web", log in student, then tap "Save Password"

save pw prompt.jpg


3. Next time the student opens Canvas Web, they will see a blue "Use" button (which will have their student ID number next to it), it will auto-fill the username and password, and then they can tap "Log in".

blue use button.jpg


4. The student will need to tap "Allow" each time after logging in. If a student accidentally clicks "block" just swipe out and have them log back in and you can click "Allow".

allow pop ups.jpg


Thank you Kristi Smith for providing these directions!

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