Students and Parents,

If this is your first time creating a ticket, be sure to login using the student's school email address ( After creating your first ticket, you can login using lunchcode/student ID or email address with Canvas password.

You will receive an email from Sherpadesk (ex. <>) confirming your ticket. You can use this email to continue the conversation regarding your ticket. Please create separate tickets for new concerns.

Canvas LockDown Browser Troubleshooting

1. Ensure Airplane mode is turned off in iPad Settings

2. Complete a hard restart on the iPad (while iPad is turned off, hold power & home button letting go when Apple logo appears)

3. Re-select "Noblesville Schools" in the Setup

  • Launch Lockdown Browser
  • Click on "Settings" (gear) icon in upper left of menu bar

Screen Shot 2019-02-08 at 3.51.01 PM.png

  • Tap on "Set Up"

Screen Shot 2019-02-08 at 3.54.48 PM.png

  • Enter "Noblesville"; choose "Noblesville Schools"

Thank you NHS Tech, Susan Ryan!