1. Ensure Airplane mode is turned off in iPad Settings
2. Complete a hard restart on the iPad (while iPad is turned off, hold power & home button letting go when Apple logo appears)
3. Re-select "Noblesville Schools" in the Setup
- Launch Lockdown Browser
- Click on "Settings" (gear) icon in upper left of menu bar
- Tap on "Set Up"
- Enter "Noblesville"; choose "Noblesville Schools"
If student is still experiencing issues, try the following...
1. Close all open applications (double click the home button, use a finger to swipe up on each open application)
2. Turn OFF "Request Desktop Website" (Go to Settings - Safari - open Request Desktop Website - Slide Off).
3. Clear Web Browser History (Stay in Settings - Safari - Clear History).
4. Make sure Pop-up Blockers are OFF (Stay in Settings - Safari - Block Pop-ups - Toggle OFF)
5. Go to the iPad's "Settings" - "Canvas Student" - Turn on "Allow Cross-Website Tracking" and "Reset cache on next launch."
Thank you NHS Tech, Susan Ryan!