Students and Parents,

If this is your first time creating a ticket, be sure to login using the student's school email address ( After creating your first ticket, you can login using lunchcode/student ID or email address with Canvas password.

You will receive an email from Sherpadesk (ex. <>) confirming your ticket. You can use this email to continue the conversation regarding your ticket. Please create separate tickets for new concerns.

Remove Chrome Extensions

If you are experiencing issues with your Chrome browser, a good place to start is to check for 1. Extensions 2. Clear Browser History 3. Close Chrome and Restart the device.

1. Check for Extensions by going to the three dots to the right of your Chrome login - Select "More Tools" - Click on "Extensions".

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2. Remove any extension that you do not need. Do not remove the Phish Alert Extension.

3. Check "Search Engine" and "On Start Up" Preferences. Open Chrome - Select "Chrome" (on the top gray bar) - Preferences - Find these options and remove any unwanted preference.

4. Clear Browser History by going to "Chrome" - Select "Clear Browsing Data" - Click on "Advanced" - Choose "All time" - Click on each box to check all the items - Select the blue "Clear Data" button.

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5. Close the Chrome browser and restart the laptop.