Apple TV - No Sound

No sound when connected

  1. Make sure all wires are plugged into the box, projector, and ATV.

  2. Do you have sound coming out of the speakers in the ceiling when the computer is connected?

  3. Make sure the volume on the iPad is not muted, and is at a high enough volume.

  4. Make sure  the Sound Effects option, under the Audio & Video menu on your Apple TV, is not set to Off. To verify: On your Apple TV, go to Settings > Audio & Video. Navigate to the Sound Effects option and make sure its set to On

  5. Go into the Apple TV Settings, Audio & Video, and turn Dolby digital to off.

  6. Make sure you have the latest Apple TV software update installed.

  7. On your Apple TV, navigate to Settings > Audio & Video. Navigate to the Audio Output option.  Push the Select button on your Apple Remote to switch to 16 bit.

When in doubt, complete a HelpDesk Ticket!