Students and Parents,

If this is your first time creating a ticket, be sure to login using the student's school email address ( After creating your first ticket, you can login using lunchcode/student ID or email address with Canvas password.

You will receive an email from Sherpadesk (ex. <>) confirming your ticket. You can use this email to continue the conversation regarding your ticket. Please create separate tickets for new concerns.

Follett Scanners

To turn on full ASCII for most of the Follett scanners to read barcodes, you can print this out or scan the screen. If the scanner beeps, it will change the setting to Full ASCII.

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Download the full user guide at UG-1300g.pdf