Students and Parents,

If this is your first time creating a ticket, be sure to login using the student's school email address ( After creating your first ticket, you can login using lunchcode/student ID or email address with Canvas password.

You will receive an email from Sherpadesk (ex. <>) confirming your ticket. You can use this email to continue the conversation regarding your ticket. Please create separate tickets for new concerns.

Changing your computer to default to 1 sided printing

To make 1-sided option available at all times for all print jobs, complete the following...

  1. Open Adobe Reader - select a document.
  2. Go to File - Print, as if you were printing the document.
  3. Pull down on the printer bar and choose “Secure_B&W_Printer”.
  4. Click on "Printer..." button at the bottom of the printer dialogue box and select "Yes" on the next pop up window.
  5. Click on "Details" & open the pull down bar presenting “Layout” .
  6. Select “Finishing”.
  7. Pull down the "Print Style:" option to choose “1-sided Printing”.
  8. To save this setting, click on the “Default Settings” in the same dialog box and drag down to “Save Current Setting as Preset…”.
  9. You can choose rename the Preset as "1-Sided"
  10. Be sure to click on the button next to “All printers”. If you forget to do this, it will only work on the "Secure_B&W_Printer".

Screen Shot 2020-07-29 at 8.26.12 AM.png

Changing from 2-sided to 1-sided to print a window in Chrome:

This Apple system preference doesn’t always translate with Google Chrome. To change your page to print 1-sided in Chrome, you will need to follow an extra step.

1. After you select "Print" in Chrome, open the "Print using system dialogue" option and select your "1-Sided" Preset.

Screen Shot 2020-07-29 at 8.29.04 AM.png