Students and Parents,

If this is your first time creating a ticket, be sure to login using the student's school email address ( After creating your first ticket, you can login using lunchcode/student ID or email address with Canvas password.

You will receive an email from Sherpadesk (ex. <>) confirming your ticket. You can use this email to continue the conversation regarding your ticket. Please create separate tickets for new concerns.

TA - Setting up Time Machine/External Hardrive

1)  On the finder bar choose the TimeMachine icon (a clock) and Select Open Time Machine Preferences

Slide the button from off to on

2)  Select Disk – Select your portable hard drive connected to your laptop.

3)  Click the Options Button and choose the + button.    Choose Macintosh HD and then Select the System folder.

4)  Choose Exclude All System Files

5)  Turn off Back up While on Battery Power and Click on Save

Created by Amy Stuntz 3/14