Students and Parents,

If this is your first time creating a ticket, be sure to login using the student's school email address ( After creating your first ticket, you can login using lunchcode/student ID or email address with Canvas password.

You will receive an email from Sherpadesk (ex. <>) confirming your ticket. You can use this email to continue the conversation regarding your ticket. Please create separate tickets for new concerns.

How to Add Hole Punch and Stapling Options to the Secure Print Queues

1. Open System Preferences

2. Go to "Printers & Scanners"

3. Highlight & double click "Secure_B&W_Print"

4. Select "Settings"

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5. Click on "Options"

6. Select "Output Options", choose "Staple Finisher V1", and select "OK"

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7. Select "Puncher Unit", choose "2/3 Holes", and select "OK"

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8. Go through steps again selecting "Secure_Color_Print" to add these selections for the color printer where applicable.

9. Both staple and punch options must be turned on before these options will show when printing.